Privacy Policy

Last Updated: 6/03/2025

This Privacy Policy describes how Chuakoo Site we us or our collects uses and discloses your personal information when you visit use our services or make a purchase from https://chuakoo.com the Site or otherwise communicate with us collectively the Services.

By using our Services you consent to the collection use and disclosure of your information as described in this Privacy Policy. If you do not agree please discontinue using the Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational legal or regulatory reasons. Any updates will be posted on this page along with an updated Last Updated date.

Information We Collect

The type of personal information we collect depends on how you interact with us. This includes

Basic Contact Details
Name email phone number and address.

Order Information
Billing address shipping address payment confirmation and purchase details.

Account Details
Username password and security credentials.

Shopping Data
Items viewed added to cart or saved in your wishlist.

Customer Support Information
Any information you provide when contacting us for assistance.

Information We Collect Automatically

When you visit our Site we may automatically collect certain information about your device including your IP address browser type device information pages viewed and interactions with the website. We may use cookies pixels and similar technologies to improve your experience and analyze website traffic.

Information from Third Parties

We may receive personal information from third party providers such as payment processors analytics providers advertising partners and the Shopline ecommerce platform which helps us operate our online store. Any information received from these sources is handled in accordance with this Privacy Policy.

How We Use Your Information

We use the information we collect for several purposes including

Processing and fulfilling your orders
Providing customer support and responding to inquiries
Sending order confirmations shipping updates and service communications
Preventing fraud and maintaining website security
Improving the functionality and performance of our website
Sending marketing communications if you choose to receive them

Payment Processing

Payments on our website are securely processed through trusted third party payment providers. We do not store your full payment card information on our servers.

Cookies

Our website uses cookies to improve your browsing experience analyze website traffic and personalize content. Cookies allow us to remember your preferences and help us understand how customers interact with our website.

You can manage or disable cookies through your browser settings although doing so may affect certain features of the Site.

How We Share Your Information

We may share your personal information in the following situations

With trusted service providers including payment processors shipping partners analytics services and the Shopline ecommerce platform to operate our store
With marketing and advertising partners to provide relevant promotions
When required by law legal process or to protect our rights

Your Rights

Depending on your location you may have the right to

Request access to the personal information we hold about you
Request corrections to inaccurate data
Request deletion of your personal information
Opt out of marketing communications
Withdraw consent where applicable

Data Security and Retention

We implement reasonable security measures to protect your personal information. However no online system is completely secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.

Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their policies before sharing personal information.

International Users

If you access our website from outside the United States your information may be transferred to and stored in countries where data protection laws may differ from those in your jurisdiction.

Contact Us

If you have questions about this Privacy Policy or how your information is handled please contact us

Email
info@chuakoo.com

Business Address
28010 Eucalyptus Ave
Moreno Valley CA 92555
United States