What is the shipping cost?

We charge a flat-rate shipping fee of $8.95 per order for all USA and worldwide deliveries.

Our goal is to ensure accuracy in both quantity and timeliness for all shipments. Orders are processed from Monday to Friday, and all in-stock items are shipped within 48 hours.

What are the shipping times?

It takes approximately 3 to 5 days for your order to be processed. After processing, delivery usually takes 5 to 15 business days. Please note that delays caused by customs or postal services may occur and are beyond our control.

Tracking your order

You will receive a confirmation email and/or text message (if you provided a mobile number) containing your tracking ID and a link to monitor your package. You can also track your package via www.17track.net. Please allow 1 to 3 working days for tracking details to appear.

Wrong address disclaimer

It is the buyer’s responsibility to ensure that the shipping address entered is accurate and complete. Since we process orders quickly, there is only a small window to correct any mistakes. If you believe you have provided an incorrect shipping address, please contact us immediately at info@chuakoo.com.